Frequently asked questions
Our online sale has a separate, expanded inventory! You might see some of the same pieces available online but they will be shipped directly from the vendor to your home or our warehouse.
Our online sale has a separate, expanded inventory! You might see some of the same pieces available online but they will be shipped directly from the vendor to your home or our warehouse.
Yes, we offer nationwide shipping!
Yes, we offer nationwide shipping!
All sales are final. Please contact our online sales team for further assistance at online@sarasells.com or you can use the chat box below.
All sales are final. Please contact our online sales team for further assistance at online@sarasells.com or you can use the chat box below.
If your item arrives damaged, please follow the steps below…
- Notate it at the time of delivery on the agent's Proof of Delivery form.
- Please then contact our Customer Experience Team at online@sarasells.com and we will take care of this issue right away. Please include your order number and, if possible, photos of the damage and packaging, to aid our team in best assisting you.
If your item arrives damaged, please follow the steps below…
- Notate it at the time of delivery on the agent's Proof of Delivery form.
- Please then contact our Customer Experience Team at online@sarasells.com and we will take care of this issue right away. Please include your order number and, if possible, photos of the damage and packaging, to aid our team in best assisting you.
The online sale is live from 11am-11pm.
The online sale is live from 11am-11pm.
Local pickup is available at the location having the online sale (i.e. For Nashville sale weekend, pickup will be available at the Nashville warehouse.)
Local pickup is available at the location having the online sale (i.e. For Nashville sale weekend, pickup will be available at the Nashville warehouse.)
New introductions combined with best-selling favorites will bring you hundreds of fresh pieces each month.
Where the warehouse can hold hundreds of pieces, the online sale offers thousands!
New introductions combined with best-selling favorites will bring you hundreds of fresh pieces each month.
Where the warehouse can hold hundreds of pieces, the online sale offers thousands!
After your entire order arrives, an email will be sent with a link to schedule your pickup.
After your entire order arrives, an email will be sent with a link to schedule your pickup.
We ask that items be picked up within two weeks of your order arriving at our warehouse.
We ask that items be picked up within two weeks of your order arriving at our warehouse.
Online gift cards can only be used for online purchases, while in-person gift cards are valid only for in-store purchases.
Online gift cards can only be used for online purchases, while in-person gift cards are valid only for in-store purchases.